In-shop services

 

Hourly Labor Rates

15 Minutes: $40

30 Minutes: $70

45 Minutes: $81

1 Hour: $99

 

Flat-Rate Services

Diagnostic: $45

We will perform virus and malware scans on your computer, run hardware diagnostics, and investigate your specific problem. Does not cover disassembling laptop computers.

 

Virus Removal: $175

Includes Diagnostic charge. We will remove viruses and malware from your computer, and repair damage caused by the infection. We will also install operating system updates and ensure your anti-virus software is active and up-to-date. If the damage is too severe to repair, or the virus cannot be removed, an Operating System Re-Installation will be available at no additional charge (excluding data backup).

 

Annual PC Maintenance: $125

Includes Diagnostic charge. We will remove junkware and obsolete software from your computer. We will also install operating system updates and ensure your anti-virus software is active and up-to-date. We empty temporary files, defrag your hard drives, and perform other tweaks and optimizations to improve the performance of your computer.

 

Operating System Re-Installation: $198

Includes Diagnostic charge. We will reinstall your Operating System, install Windows Updates, drivers, and anti-virus software. File backup/restore not included, but is available at a discounted price of $40. Any files on the computer will be deleted.

 

Data Backup/Transfer: $99

We will backup specified data (or personal data in the most common locations) on up to 3 DVD’s or a customer supplied storage device (such as a USB flash drive, thumb drive, or hard drive).

 

Data Recovery: $198

Has your hard drive or flash drive died? CD, DVD, Floppy, or Zip disk no longer reading? We can run industry-standard data recovery tools to attempt to retrieve your data. If your data is not recoverable, you will only be charged a $45 attempt fee.

 

 

Discounts

On-site discounts apply only to Labor, not trip charges, taxes, or parts.

Student: 5%

Senior: 10%

Military: 15%

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